Question 1

What does Sandbox do?

Accepted Answer

Sandbox is a web studio. We design and build websites for businesses, and we also build and operate our own digital products — including Product One, Product Two, Product Three, Product Four, and Product Five.

Question 2

Who do you work with?

Accepted Answer

We work with businesses of all sizes — from small local shops and restaurants to established companies and NGOs. We also work with government agencies and international clients. Our team is multilingual, so we handle projects in multiple languages.

Question 3

Are you a remote team?

Accepted Answer

Yes. We are a remote-first team. You can reach us by email or the contact form on our website.

Question 4

Do you work in multiple languages?

Accepted Answer

Yes. Our team is multilingual. All communication, proposals, contracts, and deliverables can be handled in your preferred language. We also build multilingual websites.

Question 5

How much does a website cost?

Accepted Answer

Website pricing depends on scope, number of pages, custom features, and ongoing support. A simple business website typically starts from $500–$1,500 USD. More complex projects with custom functionality, e-commerce, or integrations start from $2,000+. We provide transparent, project-based pricing with no hidden fees. Contact us for a free estimate.

Question 6

How long does it take to build a website?

Accepted Answer

A simple business website typically takes 2–4 weeks from design approval to launch. Projects with custom features, e-commerce, booking systems, or integrations may take 6–12 weeks. We provide a detailed timeline in our proposal before any work begins — no surprises.

Question 7

Do you require a deposit?

Accepted Answer

Yes. We require a 50% deposit before work begins, with the remaining 50% due before launch. For larger projects, we can discuss milestone-based payment schedules. Payment can be made via bank transfer or international payments via Stripe.

Question 8

Do you offer monthly payment plans?

Accepted Answer

For larger projects, we can structure milestone-based payments aligned to delivery checkpoints. Contact us to discuss a schedule that works for your budget.

Question 9

Do you offer ongoing website maintenance?

Accepted Answer

Yes. We offer monthly care plans that include security updates, CMS and plugin updates, daily automated backups, uptime monitoring, performance checks, and priority email support. Your website stays protected and performant long after launch.

Question 10

Can you help with an existing website?

Accepted Answer

Absolutely. We can redesign, optimize, migrate, or take over maintenance of any existing website — regardless of which platform, CMS, or technology it was built on. We also perform detailed audits with written recommendations.

Question 11

Do you do SEO?

Accepted Answer

Yes. Technical SEO is built into every project — structured data (JSON-LD), XML sitemaps, canonical URLs, Core Web Vitals optimization, and on-page keyword optimization. We also offer dedicated SEO campaigns targeting Google, Bing, and Yahoo for businesses wanting to grow organic traffic locally and globally.

Question 12

Do you build e-commerce stores?

Accepted Answer

Yes. We build custom e-commerce solutions — including integration with payment gateways like Stripe and PayPal — as well as local payment gateways where available.

Question 13

Can you handle both design and development?

Accepted Answer

Yes — we are a full-service studio. We handle everything from initial wireframes and UI/UX design through development, testing, deployment, Google Search Console submission, and ongoing support. One team, start to finish.

Question 14

What technology do you use to build websites?

Accepted Answer

We build with Next.js, React, TypeScript, and Tailwind CSS on the frontend; Node.js and PostgreSQL on the backend; and deploy on Vercel with Cloudflare CDN. This is the same stack powering our own live products — not just something we recommend to clients.

Question 15

Will my website score 100 on Google PageSpeed?

Accepted Answer

We target a 100 PageSpeed score on every project. Fast websites rank better on Google, Bing, and Yahoo, and they convert significantly more visitors into customers. We achieve this through optimized images, minimal JavaScript, edge caching, and modern build tools.

Question 16

Will I be able to update the website myself?

Accepted Answer

Yes. We integrate a CMS (content management system) suited to your needs so you can update text, images, blog posts, products, and other content without touching code. We provide training and written documentation.

Question 17

Do you handle website hosting?

Accepted Answer

Yes. We deploy on Vercel, which provides global edge hosting with automatic HTTPS, CDN, and 99.99% uptime SLA. We handle the entire hosting setup — domain configuration, DNS, SSL, and ongoing monitoring.

Question 18

How do I get in touch with Sandbox?

Accepted Answer

The fastest way to reach us is via email at hello@kaprak.com or fill in the contact form on our website. We are a remote-first team.

Question 19

How quickly do you respond to enquiries?

Accepted Answer

We respond to all new enquiries within 1 business day. For existing clients with active support plans, email is the fastest channel — we typically respond within a few hours during business hours.

Question 20

Do you offer a free consultation?

Accepted Answer

Yes. We offer a free initial consultation — in your preferred language — to understand your project, assess your needs, and provide a rough estimate. No commitment or payment required. Contact us via the contact form to get started.

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